Company Information

Company Name:
Croatia Travel & Tours
operating under Fulmar d.o.o. – Travel and Trade Company

Registered Company Name:
Fulmar d.o.o.

Company Registration Number (MBS): 060326472
VAT Number: HR-05177902140
Identification Code: HR-AB-21-060326472
Court Register: Commercial Court in Split – Entry: Tt-15/772-4

Registered Office:
Obala Dr. Nikole Lozovine 12
21218 Seget Donji, Croatia

Bank Account:
RBA Zagreb d.d. – IBAN: HR22 2484 0081 1072 5776

Share Capital:
20,000.00 HRK – paid in full

Notification on the Method of Submitting Consumer Complaints

In accordance with Article 10, Paragraph 3 of the Consumer Protection Act (Narodne novine No. 41/14), consumers are hereby informed that written complaints regarding dissatisfaction with a purchased product or provided service may be submitted directly at the company’s business premises.

A written confirmation of receipt will be issued without delay.

Complaints may also be submitted by:

Post:
Fulmar d.o.o.
Obala Dr. Nikole Lozovine 12
21218 Seget Donji, Croatia

Email: info@croatia-travel-tours.com
Fax: +385 21 553 730

A written response to the complaint will be provided within 15 days from the date of receipt.
Please include your contact details so we can send a written reply to your complaint.

Regulatory Oversight

Supervision of the agency’s operations is carried out by:

Tourism Inspectorate of the Ministry of Tourism
Ministry of Tourism and Sports of the Republic of Croatia – Tourist Inspection
Trg Republike Hrvatske 8 / I
10000 Zagreb, Croatia